Owners not wanting bloodwork done on their very old pet pre- surgery but then starting a lawsuit when the pet unfortunately passed away under anesthesia, Owners not wanting to pay for a glucose curve when their diabetic dog had not had one for 3 years because they deamed it a unnecessary expense, Something I wish my clinic would have done when I worked there was a open communication groupchat with doctors and techs personal numbers to share info like this.Īt that job I had been screamed at by way to many owners about their pets for whatever reason. Is there a way to hide alerts so they stop showing up where clients can see them? If there's no way to hide them, what other options are there? Especially for those situations that require a bit more elaboration than just changing the client's color or putting a name in all caps? We were super busy and if that hadn't popped up, I would've rushed in and gotten my ass handed to me! So the thought of getting rid of those beautiful babies makes me very sad. One in particular notified me that I am to enter the room, immediately introduce myself to the owner, and then introduce myself to her pet, otherwise she'll get pissy. I'm heartbroken because I LOVE the alerts-they have saved my skin SO many times before coming in. This is a HUGE OOF because we've been putting alerts on everyone and their mother, especially the rude ones.and they aren't always professionally written. SimplePractice offers three SMB and enterprise pricing plans for users to choose from.So we recently discovered that clients can see our alerts for patients, like when we print invoices and send email receipts.
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